
Quinebaug Valley Emergency Communications
Quinebaug Valley Emergency Communications, Inc. is a 501(c)(3) non-profit corporation that operates one of the largest regional emergency communications centers in Connecticut.
QVEC has been in operation since January 1974

MISSION:
Customer Service
QVEC serves as the central command hub for Quinebaug Valley emergency response. Our mission is to ensure rapid, accurate, and authoritative dispatch coordination across the region, safeguarding lives through technical precision and tactical readiness.
EMERGENCY DISPATCH CYCLE
A technical overview of the 911 communication infrastructure and emergency response protocols within the Quinebaug Valley region.
CALL ACQUISITION

6 Independent answering Points within our state-of-the-art dispatch center provide ample incoming bandwidth even when call volume spikes with storms or major incidents.
DISPATCH LOGIC

Automated Call type and resource selection algorithms coupled with the ability for dispatchers to manually escalate dispatch logic to assign the most appropriate emergency unit to the scene. Fully owned and operated paging network at 23 locations across Eastern CT alerting responders within seconds of a dispatch.
RESPONSE EXECUTION

Automated in-apparatus terminals provide real-time location and status for continued monitoring and safety. Time tracking and disposition recording to satisfy State requirements. Â
Dispatch
Quinebaug Valley Emergency Communications
1249 Hartford Pike
Killingly CT 06243
Employment Opportunities
For consideration, please email the completed employment application along with a cover letter and resume to careers@qvec.org
Agency Resources
Resources
ACCESS DISPATCH DATA AND EMERGENCY RESOURCES FOR THE QUINEBAUG VALLEY REGION.
Contact US
Emergencies
911
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For Non-Emergencies / Administrative Inquiries Call
1-860-412-1500
1-860-774-7555
info@qvec.org
support@qvec.org
Public Resources
CONNECTING COMMUNITIES • SECURING LIVES • 24/7 DISPATCH